Asset History Sub-Tab: Work Order

The following fields are displayed in the Work Order History List:

• Priority: Icon representing the priority of the work order. If a work order has a critical priority, is displayed. If a work order has low priority, is displayed.

• Status: Icon representing the current work order state / status. Each icon shows a clipboard with a small image on the left signifying the current status of the work order. The color of the image indicates the source of the work order. Images with an orange background were generated based on a preventive maintenance schedule.

  Refer to Work Order List Columns for a full listing of status icons.

• Approval State: Icon representing the current approval state, if required by your organization. Work orders requiring/pending approval will show a blue question mark, work orders that have been approved will have a check mark, and work orders that have been rejected will show a red x. If the work order does not require approval, the column will be blank. Whether or not a particular work order requires approval depends on the access rights of the individual initiating the request.

• WO #: Work Order ID.

• Assignment State: Icon representing the current assignment state. Work orders that have been assigned will have a clipboard icon with a person on the left . The column will be blank for work orders that have not been assigned.

• Reason: Description of the work order, typically describing the reason it was generated. The value displayed is the beginning of the Request Info field on the Work Order Details page. If the work order is generated through a service request, this column will list the description entered by the requester. If the work order is generated through a preventive maintenance schedule, this column will list the designated procedure name.

• Target / Completed: The targeted completion date, or completion date if the work order is already completed.

• Procedure: Procedure name if the work order was generated based on a preventive maintenance schedule. This column is not displayed when the All Levels check box is selected.

1. Right-click the work order and select Open in New Window.

   The work order is displayed. Use the tabs to view the work order as needed.

2. When you are finished viewing the work order, click Close.